Privacy Policy

Last updated. 09.02.25

1.   Introduction

The Notting Hill Club ('we', 'our', or 'us') is committed to protectingand respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our services, website, or mobile applications.


2. Information we collect

We collect the following types of information: 

Personal Information:
• Name and contact details
• Date of birth
• Emergency contact information
• Payment information
• Health and fitness information relevant to class participation
• Photographs (when voluntarily shared or for access)
• Class booking history and attendance records Technical Information:
• IP address
• Browser type and version
• Device information
• Usage data and cookies
• Login information

Technical Information:
• IP address
• Browser type and version
• Device information
• Usage data and cookies
• Login information 


3. How We Use Your Information

We process your personal data for the following purposes:

• Managing your customership and class bookings
• Processing payments
• Sending class confirmations and important updates
• Providing customer support
• Improving our services
• Marketing communications (with your consent)
• Legal obligations and safety requirements 

4. Legal Basis for Processing

We process your data based on:

• Contract performance (customer agreement)
• Legal obligations
• Legitimate interests
• Your explicit consent (for marketing and health information) 


5.  Data Sharing 
We share your data with:

• Payment processors
• Booking system providers
• IT service providers
• Professional advisers
All third parties are carefully selected andbound by data protection agreements. 

6.  Data Security 
We implement appropriate technical and organisational measures to protect your personal data, including:

• Encryption of sensitive data
• Regular security assessments
• Staff training on data protection
• Secure access controls  

7.  Your Rights 
You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent for marketing 

8.  Data Retention 
We retain your personal data for:

• Active customers: Duration of customership plus 2 years
• Financial records: 7 years (legal requirement)
• Marketing preferences: Until consent withdrawal 

9.  Marketing Communications 
We will only send marketing communications with your explicit consent. You can opt-out at any time by:

• Clicking 'unsubscribe' in our emails
• Contacting our reception team
• Updating your preferences in your online account 

10.   Cookies 
Our website uses cookies to enhance your experience. You can manage cookie preferences through your browser settings. 

11.  Children's Privacy 
We collect information about children under 18 only with parental consent and in compliance with applicable laws. 

12.  International Transfers 
Your data is primarily stored and processed in the UK. Any international transfers comply with UK and EU data protection requirements. 

13.     Changes to This Policy 
We may update this policy periodically. Significant changes will be notified to you via email or website notice. 

14.  Contact Information 
For privacy-related queries, contact us at: [Your official contact email] [Your registered business address] 

15.  Complaints 
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your data in accordance with the law." I'm glad I could help create a comprehensive Privacy Policy for The Notting Hill Club.
This policy covers all the essential aspects while complying with UK data protection lawsand GDPR requirements.